Packages
Welcome to Solid Websites! We offer a full robust series of services for both Web Development and Network Solutions (Through our parent company Gibraltar technologies) for any company, of any size.
Web Design
Our dedicated Design team takes great pride in giving our clients a personalised service, including exceptional client interaction and fast and efficient work. We use many of the latest technologies to build out sites such as Wordpress, Joomla, jQuery, Ajax, Flash and more.
We offer a Silver, Gold and Platinum package to suit all budgets. Please contact us to find out more about these packages!
Hosting
- 24×7 FTP access
- World-Class Data Centers
- Daily Backups
- Best-of-Breed Routers, Firewalls and Servers
- Web site statistics
- FREE Email Addresses
- Google® Webmaster Tools
- Ad Credits from Google®
- Key Technical Features
NETWORKING via Gibraltar technologies
Peace of Mind Plan
All Inclusive Maintenance of existing I.T. Network
- Flat monthly fee.
- No surprise invoices, ever.
- Includes Unlimited Maintenance for server(s) and the entire computer network.
- AntiVirus definitions, Microsoft Security updates, Tape Backup verification, Event Viewer logs, Updates of 3rd party software, and addressing any other issues brought to our attention.
- Includes FREE Quarterly Network Reviews, along with a written report, detailing current hardware and suggested improvements ($497 value).
- Includes On-Site Network Support
- 24/7/265 On-Site support
- Free for all covered equipment
- General Printer and other node device maintenance is Free
- Round-trip charge for drive time (FREE for Auto-pay clients)
- Remote Network Support
- Free 24/7/365 Help Desk support
4 hour response on all service calls, “Your Peace of Mind”
Note: All New / Upgrade Hardware install and configuration; or New / Upgrade Software install and configuration shall be quoted prior to purchase. Services not covered under the Peace of Mind Plan: Website Design / Development / Maintenance; Software Development and Programming; Search Engine Optimization; Remote Backup Services.
PLATINUM Support
Monthly Maintenance scheduled visits
- Flat quarterly fee.
- Includes Scheduled Maintenance for server(s) and computer network.
- AntiVirus definitions, Microsoft Security updates, Tape Backup verification, Event Viewer logs, Updates of 3rd party software, and addressing any other issues brought to our attention.
- Includes FREE Quarterly Network Reviews, along with a written report, detailing current hardware and suggested improvements ($497 value).
- On-Site Network Support
- Flat rate charge per hour (non-maintenance service).
- One hour minimum service call charge; billed in ¼ hour increments thereafter.
- Round-trip charge for drive time (FREE for credit card autopay clients)
- Remote Network Support
- Flat rate charge per hour.
- ½ Hour minimum service call charge; billed in ¼ hour increments thereafter.
- FREE Remote Network Support Setup ($500 value)
- 4 hour response on all service calls, your “Peace of Mind”
GOLD Support
On-Site Network Support
- Purchase in advance at a reduced rate blocks of hours.
- One hour minimum service call charge; billed in ¼ hour increments thereafter.
- Round-trip charge for drive time
- Remote network support available (one-time setup charge applies).
SILVER Support
On-Site Network Support
- Flat rate charge per hour.
- One hour minimum service call charge; billed in ¼ hour increments thereafter.
- Round-trip charge for drive time.
- No remote network support available.